On Monday, I announced that Zayo Group will begin a new employee communications program. The program is likely to have four components:
- 10-10-10 Sessions
- Executive Round Tables
- zTube
- Bear Chat
Over the past three days, I summarized the first three. Today I will cover Bear Chat.
For those of you who would be disappointed if I didn’t come up with a sarcastic line about the name, Bear Chat comes from combining the Bear (my affectionate nickname) with Chat (as in Chat Room). Very creative, don’t you think?
The format probably will require some experimentation. It is likely to be ad hoc sessions about twice a month, where I set aside an hour to hang out in a chat room. These might not be planned in advance…it might be announced a few hours in advance. We might blast an email and anyone who has time and desire to hop into the room would be able to. Given the format, we might need to limit attendance. This will be the experimental part of the Communications Plan, but if Kate Geosselin can hold a chat session, I suspect I can as well. I have no idea if Kate ever held one, nor have I ever watched her show. I do follow her via TMZ’ web site.
Employee Communications is extraordinarily important. Remember, it is more important for the hosts of these sessions to listen and learn than it is for them to talk and educate. I encourage all Zayo leaders to step up their communications. Please feel free to piggyback on any of the formats above—or invent your own. If you use the 10-10-10 format, please respect that it is trademarked, copyrighted, and patented. Royalty checks should be sent to www.bearonbusiness.com.
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Great to see you back in the saddle; already shared your 10-10-10 with a few teammates. Keep it up Dan; all good. Take care.
Thanks Ron. I had my first three sessions last week, and have a few more planned for this coming week. They are helping me better understand Zayo’s culture and needs.