The Stack Ranking Guru Gets Snarky

Posted by Dan Caruso
April 23, 2008

The Stack Ranking Guru Gets Snarky

I asked Matt Erickson of Zayo Bandwidth to provide some examples of how we apply Customer Stack Ranking to better our business.

Sandi Mays told him, “It’s a blog; make your post snarky.”’

“Snarky?” I questioned.

“It’s a blogging term,” she chuckled at me.

Judging from Matt’s chuckling, he acted like he understood her. Or maybe it was part of his allergy. (Matt is allergic to new buildings, no joke.) So I received Matt’s guest blog and here are his examples:

1.     Scarano (Zayo’s COO) won’t let me hire a couple of ex-Soviet Planners to track sales activity…

2.     Every physics student understands and remembers everything the first time…

3.     Hablas Espanol? Praat u Afrikaans? Hal tatakallam al-lugha al-Arabiya?

4.     I’m not smart enough…

5.     I am smart enough to pick up the phone…

6.     Mark Vreeland will work 90 hours a week…

7.     Mountain biking, anyone?

So there you have it—the Guru’s guru-ish list. Snarky? I suppose. I guess you get what you pay for. Ummm—thanks Matt!?! At least I don’t feel guilty for yesterday’s post.