ZEN is Zayo Enterprise Networks. With the snow capped Rocky Mountains as a backdrop, ZEN’s senior team put together a Vision, Strategy, and Values statement. I thought some Bearonbusiness readers might find it interesting.
ZEN Vision, Strategy and Values
Strategy – How we will achieve our vision
1. Drive the business locally
Empower local teams to drive business decisions
Enable GM’s with financial reporting and hold accountable for full P&L performance
Ensure centralized resources are delivering value in the minds of the GMs
2. Focus on leveraging and growing our on-net assets
Sell from the “Network out” to our target customers
Invest in fiber and colocation capacity to create long term value
Synergize with Zayo Bandwidth to extend the reach of the network for both
3. Offer simple, IP and Fiber based services
Deliver core IP and Fiber-based services to enable on-net Data, Voice, Video solutions
Resell on-net ZB services to broaden offering, increase wallet share and margins
Maintain intense focus on cost reductions for all offnet or service related costs
4. Make every customer an Advocate for ZEN
Compete by offering unique connectivity options and great service
Focus on mid-sized enterprises in Healthcare, Education and Business
Enable Regional Telco’s / ISPs with our on-net capability
5. Develop an entrepreneurial team
Retain, recruit skilled results oriented people consistent with local autonomy and value adding central services
Offer compelling employee value through skills and leadership development and competitive salary, benefits
Communicate openly to ensure alignment
At some point in the future, I will shed more light on why ZEN and ZB are operated as separate businesses.
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Great Post. It’s so important to establish and communicate corporate vision ~ and impressive that it incorporates mission, accountability, customer experience and the employees that make it happen. It’s apparent Zayo has a bright future.
As an employee of Zayo it excites me to read Mr. Caruso vision strategy. I look forward to growing with Zayo as an employee and a team member.